Access to the online store www.maisondeluxe.ro (hereinafter referred to as the Website) and its use are governed by the terms and conditions below, as well as by any other applicable laws and regulations. By accessing, visiting, or using this Website in any manner, you agree to the specified terms and conditions.

• DOMAINS

The online store www.maisondeluxe.ro is operated by SC MAISON DE LUXE SRL

HEADQUARTERS: Str. Maior Gheorghe Murea, no.15, Constanta, Constanta County

RO 37288990

J13/844/2017

RAIFFEISEN BANK

IBAN LEI: RO44RZBR0000060019328500

Tel: 0722880022

1. CONDITIONS

Use of the site www.maisondeluxe.ro (including visiting and purchasing products) implies acceptance of certain terms and conditions of use, obviously, in the form of a legal contract between the user and SC MAISON DE LUXE SRL, so it is recommended to carefully read the following paragraphs.

Visiting or purchasing products from the site www.maisondeluxe.ro automatically implies acceptance of these terms and conditions. The entire content of the site www.maisondeluxe.ro is protected by copyright law and intellectual property rights laws. Use without written consent from SC MAISON DE LUXE SRL of any elements belonging to the site www.maisondeluxe.ro is punishable under current laws.

Products sold through the site www.maisondeluxe.ro are new, and at the time of delivery, are accompanied by a fiscal invoice and receipt in accordance with current legislation. Products and services are offered under the conditions outlined in this document and within the limits of available stock.

The presented prices include VAT (19%) and do not include delivery costs, unless specified otherwise.

The prices displayed on the site www.maisondeluxe.ro are in RON. The displayed prices are valid at the time of accessing the page where they are displayed, with www.maisondeluxe.ro reserving the right to modify them at any time, without prior notice or notification.

GDPR & Cookies

Your personal data privacy is one of the main concerns of SC MAISON DE LUXE SRL, located in Constanta, Maior Gheorghe Murea Street, No.15, Constanta County, Romania, as a data operator. This document aims to inform you about the processing of your personal data, in the context of using the website www.maisondeluxe.ro, hereinafter referred to as the “site.”

Contents:

• Categories of processed personal data;
• The purposes and grounds of processing;
• The duration for which we process your data;
• Disclosure of personal data;
• Transfer of personal data;
• The rights you benefit from;
• Minor confidentiality;
• Changes to the privacy policy.

1. Categories of processed personal data:
2. If you are a client of the site, SC MAISON DE LUXE SRL will process your personal data, such as:

• First and last name;
• Phone number;
• Email address;
• Billing address;
• Delivery address;
• Data regarding how you use the site (e.g., your behavior/preferences/habits on the site);
• As well as any other categories of data you directly provide in the context of creating a user account, placing an order through the site or in any other way resulting from site use.

If you use your Facebook or Google account to create a user account on the site, SC MAISON DE LUXE SRL will process the following public profile data displayed by those applications: user name, email address. If you choose to create a user account, before finalizing an order for a product available on the site, your email address will be required to automatically create an account. If you do not finalize the order, SC MAISON DE LUXE SRL will not store the email address and the other provided data, and the created account will be automatically deleted.

1. If you are a visitor of the site, SC MAISON DE LUXE SRL will process your personal data provided:

• Directly in the context of using the site, such as the data you provide in the contact/questions/complaints section, to the extent you contact us this way
• Indirectly, data such as: IP address, browser used, browsing duration, search history, operating system, language and pages viewed, full URLs, click sequences to, through, and from our site, viewed/searched information or products, duration of visits to certain pages, information regarding page interaction (e.g., scrolling, clicks, mouse-overs), data about user behavior.

2. The purposes and reasons for processing
3. If you are a client of the site, SC MAISON DE LUXE SRL processes your personal data as follows:

• To perform the contractual relationship between you and SC MAISON DE LUXE SRL, respectively for taking, validating, dispatching, and invoicing the order placed on the site, informing you about the order status, organizing the product return, etc.

Reason: Processing your data for this purpose is based on the contract concluded between you and SC MAISON DE LUXE SRL, defined in the Terms and Conditions. Providing your personal data is necessary for executing this contract. Refusing to provide data can result in the inability to conduct contractual relationships between you and SC MAISON DE LUXE SRL. To fulfill legal obligations arising from services provided through the site, including tax and archiving obligations.

Reason: Processing your data for this purpose is necessary under legal obligations. Providing your data in this context is needed. Refusing to provide data can result in the inability to comply with legal obligations that pertain to the user and consequently in the impossibility to offer services through the site.

• For marketing activities, specifically for sending commercial communications regarding products and services provided by SC MAISON DE LUXE SRL through the site via remote communication means (email, sms).

Reason: Processing your data for this purpose is based on your consent if you choose to provide it. You can express your consent for data processing by checking the appropriate box at the moment of account creation, or after account creation, in the "my account information" section. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/sms containing commercial communication. Furthermore, you can unsubscribe by accessing the “My Account Information” section. Providing your data for this purpose is voluntary. Refusal to provide consent for data processing in this purpose will not have negative consequences for you.

• For conducting various analyses, reporting on site functionality, creating consumer preference profiles, primarily for improving the experience offered on the site.

Basis: Processing your data for this purpose is based on the legitimate interest to continually improve client experience on the site. Providing your data for this reason is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

1. If you are a site visitor, SC MAISON DE LUXE SRL processes your personal data as follows:

• For marketing activities, specifically for sending commercial communications regarding products and services offered by SC MAISON DE LUXE SRL through site-related remote communication means (email, sms).

Reason: Processing your data is based on your consent if you choose to provide it. You can express your consent for data processing by completing and checking the appropriate box in the newsletter subscription form available on the site. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/sms containing commercial communication. Providing your data for this purpose is voluntary. Refusal to provide consent for processing your data will not have negative consequences for you.

• To resolve complaints, monitor traffic, and improve your experience offered on the site.

Reason: Processing your data for this purpose is based on SC MAISON DE LUXE SRL’s legitimate interest in ensuring the correct functioning of the site, as well as continuously improving site visitor experience, including through solving various comments, questions, or complaints. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

3. Duration for which we process your data:

We will process your personal data for as long as is necessary to achieve the above-mentioned processing purposes. If you are a client, we will process your data for the entire duration of the contractual relationships and subsequently according to legal obligations. (e.g., for financial-accounting justifying documents which have a statutory retention period of 10 years from the date of the financial year’s closure during which they were drawn up). If you are a client and exercising your option to delete the user account by pressing the "delete account" button in the "my account information" section, SC MAISON DE LUXE SRL will interpret this action as your option to unsubscribe from commercial communications regarding products and services offered through the site. Therefore, if you choose to delete your user account, we will no longer send you these types of emails and/or sms. However, please note that account deletion will not automatically delete your personal data. If you do not want your personal data to be processed any longer or if you want data deletion, you can exercise your rights detailed under point 6 below. In case you request account deletion, while there's at least one active order on that account, the request will be registered only after the order's delivery and the completion of the last active order. Once you withdraw your consent for data processing for marketing purposes, the personal data processing will cease without affecting data processing conducted based on your express consent before withdrawal.

4. Disclosure of personal data:

We do not rent or sell your personal data to third parties. Besides the operator, in certain cases, data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, designated, if necessary, as entities authorized by the Operator. They are contractually required to maintain data confidentiality and to use them exclusively for the purpose they were provided. We may also disclose your personal data to central / local public authorities, in the following exemplary cases:

• To administer the site;
• In situations where this communication is needed to award prizes or other benefits to targeted individuals obtained due to their participation in various promotional campaigns organized by SC MAISON DE LUXE SRL through the site;
• To maintain, customize, and improve the site and the services carried out through it;
• To conduct data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
• For the transmission of marketing communications under the terms and limits set by law;
• When disclosing personal data is provided by law, etc.

5. Transfer of personal data:

The personal data provided to SC MAISON DE LUXE SRL may be transferred outside Romania, but only to countries within the European Union.

6. The rights of the beneficiaries:

Under the personal data processing legislation, as a data subject, you benefit from the following rights:

• The right to be informed – the right to receive details about the processing activities conducted by SC MAISON DE LUXE SRL, as described in this document;
• The right of access to data, the right to obtain confirmation from the user concerning the processing of personal data, as well as details regarding processing activities like how the data is processed, the purpose of the processing, the recipients or categories of recipients of the data, etc.;
• The right to rectification – the right to obtain correction without undue delay from SC MAISON DE LUXE SRL of inaccurate/unjustified personal data and also the completion of incomplete data;
• The right to delete data without undue delay (“right to be forgotten”) – certain conditions apply; Following a data deletion request, SC MAISON DE LUXE SRL might anonymize this data (thus depriving it of its personal nature) and continue in these conditions the data processing for statistical purposes;
• The right to restrict processing under certain conditions;
• The right to data portability – the right to receive personal data in a structured, commonly used, and easy-to-read format, and the right that these data are transmitted by another data operator, provided the conditions stipulated by law are met;
• The right to object (regarding processing activities) can be exercised by submitting a request according to the indications below; At any time, based on reasons pertaining to the particular situation in which a concerned person finds themselves, they have the right for the data related to them to be processed based on legitimate interest or public interest, except when it demonstrates there are legitimate and compelling reasons that justify processing that prevail over targeted individuals’ interests, rights, and freedoms or when the goal is determining, exercising, or defending a right in court; Free and without any justification, at any time, that data concerning them be processed for direct marketing purposes.
• The right not to be subject to an automated individual decision, the right not to be the subject of a decision based exclusively on automated processing activities, including profile creation, that produces legal effects concerning the person or affects them similarly significantly;
• The right to address the National Authority for the Supervision of Personal Data Processing or the competent court, if deemed necessary. For any additional questions regarding how personal data is processed and to exercise your mentioned rights, please address [email protected]

7. Minor confidentiality:

SC MAISON DE LUXE SRL does not knowingly contact or collect information from individuals under 18 years old. The website does not aim to request information of any kind from people under 18. If we inadvertently come into possession of such information and are informed about this, we will obtain appropriate parental consent to use this information or, if not possible, will delete the information from our servers. If you wish to inform us of receiving information about people under age, please contact us at [email protected]

8. Modifications in the privacy policy:

We reserve the right to modify this privacy policy. In case of major future changes, you will be notified via email (if possible) or by displaying a specific message on the SC MAISON DE LUXE SRL company's website. This webpage uses cookie files. For more information on how these files are used, please access the following link: https://ec.europa.eu/info/cookies_en 

COOKIES

What is meant by cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit it. Thanks to cookies, the site remembers your actions and preferences over time (login, language, font size, and other display preferences). Thus, you do not need to re-enter them each time you return to the site or navigate from one page to another.

How are cookies used?

Some of our pages use cookies to remember:

your display preferences, such as contrast, color, or font size
whether you have responded to a pop-up survey regarding content usefulness (so you are not asked again)
if you have accepted the use of cookies on the site.

Some embedded videos on our pages also use cookies to collect anonymous statistics about how you arrived on the site and which videos you viewed.

Activating cookies is not strictly necessary for the website to work, but it can improve your browsing experience. You can delete or block cookies, but if you do, some site features might not work properly.

The information associated with cookies is not used to personally identify you. In addition, we keep track of your browsing preferences data. Cookies are not used for other purposes than those described here.
Do we use other cookies?

Some of our pages or subsites may use additional or different cookies than those described above. In this case, you will find details on the specific cookie pages. Also, you might be asked to agree to their storage.
How can you control cookies?

You can control and/or delete cookies as you like – for details, see aboutcookies.org. You can delete all cookies from your computer, and you can set most browsers to prevent their placement. If you do so, you may have to manually adjust some preferences each time you visit the site. Furthermore, some services and options might not work.